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Medicare Services

The Ohio Department of Insurance provides Ohioans receiving Medicare and their caregivers with free, objective health insurance information, individual counseling, and complaint resolution through its Ohio Senior Health Insurance Information Program (OSHIIP). 
OSHIIP staff and a statewide network of certified counselors educate consumers about Original Medicare, Medicare supplemental insurance, Medicare prescription drug coverage, Medicare Advantage plans, Medicare Savings Programs, subsidies, long-term care insurance, and other health insurance matters. Consumers are assisted through a toll-free hotline, face to face local counseling, local educational seminars, webinar series, print materials, community involvement, and social media. OSHIIP resolves complex casework, enrollment and coordination of benefit issues for Ohio’s aged and disabled population. 
OSHIIP​, funded in part by a federal grant, has a dynamic statewide partnership and outreach program and has been recognized nationally for excellence and performance.
Toll Free Number: 800-686-1578
Fax Number: 614-752-0740
Ohio Department of Insurance
50 W. Town Street
Third Floor - Suite 300
Columbus, Ohio 43215

Ohio Department of Insurance
50 W. Town Street, Third Floor - Suite 300
Columbus, Ohio  43215
Mike DeWine, Governor | Jillian Froment, Director
General Info: 614-644-2658 | Consumer Hotline: 800-686-1526
Fraud Hotline: 800-686-1527 | Medicare Hotline: 800-686-1578
About ODI