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Complaint Ratios

​The insurance company consumer complaint ratios below provide you with helpful information to assess your insurance company and compare it against other companies. 

The complaint index measures the number of consumer complaints about one company in relation to other companies in the same market. A company with a complaint index of 1 has an average number of complaints. A company with a complaint index higher than 1, has more complaints than average.

*Note: Only the top 40-50 companies that earned the most Ohio insurance premium are listed.

2019 Complaint Ratios

2018 Complaint Ratios

2017 Complaint Ratios

2016 Complaint Ratios