Web Content Viewer

Contractor Fraud

Contractor Fraud

If you believe you have been defrauded by a contractor or have been encouraged to fabricate an insurance claim, you are encouraged to call the Ohio Department of Insurance Fraud & Enforcement division. 

Avoid Being Victimized by a Deceitful Contractor

  • Immediately contact your insurance carrier if you believe your property sustained damage.
  • Request a list of preferred contractors from your insurance carrier, the Better Business Bureau, or a specialized organization.
  • Make sure the contractor is registered with the Ohio Secretary of State.
  • Contact multiple contractors and obtain more than one estimate.
  • Do not allow a contractor to inspect your property when you are not at home.
  • If you give a contractor permission to inspect your property, watch them conduct the inspection.
  • Read all documents provided by a contractor before signing.
  • Never sign a blank contract or a contract that is not fully completed.
  • Do not give Power of Attorney over your affairs, or permit them to negotiate or settle your insurance claim.
  • Pay contractors by check or credit card, rather than in cash, so you have a record of all payments issued.
  • Do not pay a contractor in full or sign a completion certificate until all work has been finished.

Watch Out For Dishonest Contractors

  • Intentional Damage
    • A dishonest contractor may intentionally cause damage to a consumers’ home during an inspection to justify the need for repairs or suggest they inflate the damage caused by a storm in order to obtain additional funds from the insurance company for additional repairs.
  • Contract Violations
    • A dishonest contractor may alter a contract after it’s been signed or amend the terms without the consumer’s knowledge. Some may require a consumer to sign a Power of Attorney, then negotiate the settlement of the claim and pocket the insurance proceeds without doing the work.
  • Unethical Tactics
    • A dishonest contractor may require “cash” for a down payment, use high pressure sales tactics or discourage consumers from contacting their insurance companies.