Ohio Mental Health Insurance Assistance Office
Do You Know What's in Your Health Insurance Plan?
Understanding health insurance benefits can be confusing. Our dedicated staff are ready to assist. This free service is for individuals, families, and behavioral health providers who need help understanding and accessing their mental health and substance use disorder benefits. Whether you have health insurance through an employer, a government program, purchased it directly through an agent, or are uninsured, we can help. We'll help you understand your mental health coverage, assist you in getting the most from your mental health insurance for treatment, and facilitate investigations on your behalf if you experience treatment access issues due to insurance.
The Ohio Mental Health Insurance Assistance Office is the state's official resource to help consumers, mental health advocates, behavioral health providers, employers, first responders and other stakeholders understand and navigate mental health and substance use disorder insurance so Ohioans get access to the treatment they need. We are an office of the Ohio Department of Insurance, the state's insurance regulator, and we work in partnership with RecoveryOhio, the Ohio Department of Mental Health and Addiction Services, the Ohio Department of Medicaid, the Ohio Department of Administrative Services, and the U.S. Department of Labor.
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ADVOCATES
There are many ways you can assist someone to understand, and sometimes appeal, their mental health and substance use disorder benefits and/or claim decisions. Click here to find out how.
CONSUMERS
Do you need help understanding your mental health insurance benefits? Or do you have an insurance complaint because you cannot access care? We can help.
EMPLOYERS
Promote mental health stigma reduction and wellness in the workplace, and get help showing your employees how to access their mental health insurance benefits. Learn more here.
HEALTH CARE PROVIDERS
You can help your clients and patients understand, and sometimes appeal, a mental health insurance claim or coverage decision made by their health plan. Find out how.
