Consumer Services

How We Serve Ohioans
An overview of the Ohio Department of Insurance and a description of each of its divisions.
odx-read-more about the article: How We Serve OhioansHow to File an Insurance Complaint
Ohio law gives insurance consumers the right to file a complaint against insurance companies, health maintenance organizations (HMOs), insurance agents and adjusters.
odx-read-more about the article: How to File an Insurance ComplaintGuide to Automobile Insurance
This guide describes the types of automobile insurance available and explains your rights and responsibilities as a driver.
odx-read-more about the article: Guide to Automobile InsuranceSevere Weather Toolkit
Information to help Ohioans prepare for severe weather and recover from any damage.
odx-read-more about the article: Severe Weather ToolkitMental Health and Substance Use Disorder Benefits Toolkit
This toolkit was designed to help you understand your insurance coverage for mental health and substance use disorders.
odx-read-more about the article: Mental Health and Substance Use Disorder Benefits ToolkitTop Resources

Answers to Your Medicare Questions
Find Medicare tools and resources and contact the Ohio Senior Health Insurance Information Program (OSHIIP) for additional information.

Mental Health and Substance Use Disorder Benefits Toolkit
This toolkit was designed to help you understand your insurance coverage for mental health and substance use disorders.

2020 Federal Exchange Plans
Summary of Ohio’s individual market for 2020.

Ask an Insurance Question
We welcome any questions, comments, or general inquiries that you may have.
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Ohio Department of Insurance
Consumer Services
50 W Town St
Third Floor - Suite 30
Columbus OH 43215
Toll Free Phone: 800-686-1526
Main Phone: 614-644-2673
Fax: 614-644-3744
Monday - Friday 8:00am - 5:00pm