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Consumer Services Contact Information

Consumer Services representatives assist Ohio insurance consumers through its toll-free hotline, educational materials, social media, community outreach and counseling. Representatives respond to a wide variety of insurance inquiries and investigate insurance complaints against companies and agents. Consumer Services also assists in monitoring insurers' compliance with Ohio insurance laws and regulations.

Toll Free: 800-686-1526
Main Number: 614-644-2673
Fax Number: 614-644-3744

Ohio Senior Health Insurance Information Program (OSHIIP) Contact Information

The Ohio Department of Insurance provides Medicare beneficiaries with free, objective health insurance information and one-on-one counseling through its Ohio Senior Health Insurance Information Program (OSHIIP).
OSHIIP’s speaker’s bureau, hotline experts and trained volunteers educate consumers about Medicare, Medicare prescription drug coverage (Part D), Medicare Advantage options, Medicaid, Medicare supplement insurance, long-term care insurance and other health insurance matters.

Toll Free Number: 800-686-1578
Fax Number: 614-752-0740
Email: oshiipmail@insurance.ohio.gov