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Frequently Asked Questions

A few basic questions about the Ohio Department of Insurance's location and hours and how to contact us. 

The Ohio Department of Insurance's business hours are 8:00am - 5:00pm Monday - Friday. 

You can contact the department using these main numbers:

  • General Info: 614-644-2658
  • Consumer Services 800-686-1526
  • Medicare Information (via the OSHIIP Division) 800-686-1578
  • Fraud & Enforcement 800-686-1527

Each division also provides additional contact information. Click here for division contact information

The Ohio Department of Insurance is located at 50 W Town St, Suite 300, Columbus, OH, 43215