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Frequently Asked Questions

In this page you will find a list of the most common questions and answers related to Consumer Protection Lab.

You can also fill the feedback and/or contact forms assistance after each answer.

The Ohio Department of Insurance's business hours are 8:00am - 5:00pm Monday - Friday. 

You can contact the department using these main numbers:

  • General Info: 614-644-2658
  • Consumer Services 800-686-1526
  • Medicare Information (via the OSHIIP Division) 800-686-1578
  • Fraud & Enforcement 800-686-1527

Each division also provides additional contact information. Click on each division for address, hours and phone. 

The Ohio Department of Insurance is located at 50 W Town St, Suite 300, Columbus, OH, 43215

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50 W Town Street Suite 300, Columbus Ohio 43215 | 614-644-2658 | Consumers 800-686-1526 | Medicare & OSHIIP 800-686-1578 | Fraud & Enforcement 800-686-1527

The Ohio Department of Insurance is an Equal Opportunity Employer