Information for Consumers
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Consumer services representatives assist Ohio insurance consumers through its toll-free hotline and educational materials. Representatives respond to insurance inquiries and investigate insurance complaints against companies and agents. OSHIIP representatives assist Ohio Medicare insurance consumers with free, objective health insurance information, one-on-one counseling and education.
Featured Consumer Resources
How Insurance Rates Are Determined
Understanding how insurance rates are determined and why your insurance premiums may increase.
Medicare 101
An overview of information about Medicare Part A (inpatient coverage), Medicare Part B (outpatient coverage), Medicare Supplements (Medigap), Medicare Advantage plans, Medicare Part D prescription drug coverage and predatory sales practices.
Insurance Considerations for Ohio Military Personnel and Famililes
Insurance considerations for members of the armed services and their families.
Mental Health and Substance Use Disorder Benefits Toolkit
This toolkit was designed to help you understand your insurance coverage for mental health and substance use disorders.
Insurance Companies Licensed in Ohio
Use the ODI Company Search tool to find insurance agencies licensed to do business in Ohio.
Ask an Insurance Question
We welcome any questions, comments, or general inquiries that you may have.
News
2020 Federal Exchange Information
Information pertaining to Ohio’s individual market on the exchange.
Health Insurance Coverage for Mental Health and Substance Abuse Disorder
Wide-ranging information that simplifies this complex topic.
External Resources
Find an Insurance Agent/Agency
Find Insurance Companies Licensed in Ohio
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Insurance Claim Filing Process (NAIC)
Insurance Information by Life Stage (InsureU)
Life Insurance Buyers Guide (NAIC)
National Association of Insurance Comissioners (NAIC)
Video
To watch more videos about the Ohio Department of Insurance, visit our YouTube channel.
Get in touch
Ohio Department of Insurance
50 W Town St
Third Floor - Suite 300
Columbus, Ohio 43215.
Phone: 614-644-2658
Monday - Friday 8:00am - 5:00pm
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