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Information for Consumers

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Complaint Center

Access the Complaint Center to find tools, information, and the necessary forms to file a complaint.

How to File an Insurance Complaint

Ohio law gives insurance consumers the right to file a complaint against insurance companies, health maintenance organizations (HMOs), insurance agents and adjusters.

How We Serve Ohioans

An overview of the Ohio Department of Insurance and a description of each of its divisions.

Information for Consumers

Consumer services representatives assist Ohio insurance consumers through its toll-free hotline, educational materials, social media, community outreach and meeting one-on-one.

Medicare Virtual Counseling and Webinars

New to Medicare? Have questions about your existing Medicare plan? Sign up for virtual counseling and webinars!

Consumer services representatives assist Ohio insurance consumers through its toll-free hotline and educational materials. Representatives respond to insurance inquiries and investigate insurance complaints against companies and agents. OSHIIP representatives assist Ohio Medicare insurance consumers with free, objective health insurance information, one-on-one counseling and education.

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Insurance Information

Automobile

Health

Homeowner

Life and Annuity

Long-Term Care

Medicare

Featured Consumer Resources

Medicare Virtual Counseling and Webinars

New to Medicare? Have questions about your existing Medicare plan? Sign up for virtual counseling and webinars!

Ohio Senior Health Insurance Information Program (OSHIIP)

How Insurance Rates Are Determined

Understanding how insurance rates are determined and why your insurance premiums may increase.

Consumer Services

Ask an Insurance Question

We welcome any questions, comments, or general inquiries that you may have.

Consumer Services

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Companies Approved for Ohio 2021 Federal Health Insurance Exchange

Information pertaining to Ohio’s individual market on the exchange.

Image of Health Insurance Coverage for Mental Health and Substance Abuse Disorder

Health Insurance Coverage for Mental Health and Substance Abuse Disorder

Wide-ranging information that simplifies this complex topic.

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How to File a Life Insurance Claim

Information to help you file a life insurance claim.

External Resources

Ask an Insurance Question

Find an Insurance Agent/Agency

File an Insurance Complaint

Find Insurance Companies Licensed in Ohio

Request Public Records

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Insurance Claim Filing Process (NAIC)

Insurance Information by Life Stage (InsureU)

Life Insurance Buyers Guide (NAIC)

National Association of Insurance Commissioners (NAIC)

Ohio Administrative Code

Ohio Revised Code

Small Employer Healthcare Alliances

WreckCheck Mobile App for: Android | iPhone

Video

To watch more videos about the Ohio Department of Insurance, visit our YouTube channel.

Get in touch

Ohio Department of Insurance

50 W Town St
Third Floor - Suite 300
Columbus, Ohio 43215.

Send Us a Message

Phone: 614-644-2658

Monday - Friday 8:00am - 5:00pm

Have questions or comments for Consumer Services? Please click the link and fill out the form!

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