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Ohio Senior Health Insurance Information Program (OSHIIP)

Ohio Senior Health Insurance Information Program (OSHIIP)

The Ohio Department of Insurance provides Medicare beneficiaries with free, objective health insurance information and one-on-one counseling through a program called the Ohio Senior Health Insurance Information Program (OSHIIP). OSHIIP's hotline experts, speaker's bureau, and trained volunteers educate consumers about Medicare, Medicare prescription drug coverage (Part D), Medicare Advantage options, Medicare supplement insurance, long-term care insurance, and other health insurance matters. 

You probably know someone covered by Medicare. Many people call OSHIIP to get information for their parents, grandparents, or other family members and friends who are covered by Medicare. If someone close to you is on Medicare, one way you can help is by taking the time to understand Medicare yourself. People covered by Medicare can get help from OSHIIP in various ways by:

  • Calling the OSHIIP hotline: 800-686-1578
  • Talking with volunteers and contacting information sites near you.
  • Requesting a (virtual) speaker from our speakers' bureau.
  • Reading our free literature — including Ohio shopper’s guides.

OSHIIP History

OSHIIP is funded by a federal grant and by the state of Ohio. The Ohio Department of Insurance in Columbus administers the program. 

  • Counseled more than 435,000 people 
  • $32 million saved for Ohio consumers 
  • Distributed more than 1,000,000 publications 
  • Trained and certified more than 2,600 community-based volunteers

Free Services

You probably know someone covered by Medicare. Many people call OSHIIP to get information for their parents, grandparents, or other family members and friends who are covered by Medicare. If someone close to you is on Medicare, one way you can help is by taking the time to understand Medicare yourself. People covered by Medicare can get help from OSHIIP in various ways by:

  • Calling the OSHIIP hotline: 1-800-686-1578
  • Talking with volunteers and visiting information sites near you
  • Requesting a speaker from our speakers' bureau •
  • Visiting our website www.insurance.ohio.gov.
  • Reading our free literature — including Ohio shopper’s guides.

Free services available from OSHIIP Specifically for those enrolled or eligible for Medicare. We will answer your questions about any of the matters listed below:

Local Volunteers

Local volunteer counselors are involved in your neighborhood.

  • OSHIIP has trained and certified more than 800 volunteers across the state
  • Our volunteer counselors are experts on Medicare and related health insurance matters.
  • A local volunteer can meet with you in person or speak with you over the telephone. 

Want to Become an OSHIIP Volunteer?

Without volunteers, OSHIIP could not fulfill its mission. Dedicated people are needed to be volunteers in all parts of Ohio. As a volunteer, you will:

  • Learn Medicare in easy-to-use online training modules
  • Help people in your community
  • Have the satisfaction of taking part in a truly worthy cause

If you’re interested, please visit our OSHIIP Volunteer Information webpage, call 800-686-1578 or email oshiipmail@ insurance.ohio.gov

Speakers Bureau 

Our speakers can discuss Medicare & issues related to health insurance for people covered by Medicare. Call us at 800-686-1578 to request a speaker for your event. 

Our Partners

OSHIIP is a proud member of these organizations: 

  • Ohio Medicare Partners
  • Ohio’s Aging Eye Public/Private Partnership
  •  A national network of similar state programs